Campus Head – West Rand

May 31, 2024

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Bursary Description


The overall purpose of the Campus Head is to lead the key stakeholders and operations at Capsicum Culinary Studio & IIE School of Hospitality and Service Management at a campus level, by managing the quality of academic delivery, human resources, the total sales process, finance, facilities and student satisfaction and to market and promote Capsicum Culinary Studio & IIE School of Hospitality and Service Management.  


Design, Implement and Monitor Progress of Overall Campus Plan  

  • Compiles the annual campus plan based on the overall brand strategy. 
  • Sets and monitors realistic targets and forecasts for achievement of the annual plan. 
  • Operationalises the annual plan to support delivery. 
  • Tracks performance and adapts the plan to meet changing needs. 
  • Supports individual departmental plan development and consolidates to achieve the overall campus plan. 

Management of Academic Quality  

  • Manages academic delivery for the campus by ensuring that policies and procedures are being complied with and implemented. 
  • Drives the improvement of modular success and throughput rates. 
  • Signs off on lecturer appointments, budgets and contracts working in conjunction with the Head: Academic. 
  • Sets standards for academic delivery and development of the Academic team to support performance requirements. 

Campus Total Marketing Concept Management  

  • Tracks weekly and monthly sales targets (Full Time and Part Time). 
  • Identifies medium and long terms growth opportunities for the brands and the site. 
  • Partners with the Sales Managers (Full Time and Part Time) to manage the sales processes by checking the methods adopted to market the campus and whether targets are being met. 
  • Manages site target setting with relevant national portfolios. 
  • Manages and plans stakeholder events to market the campus. 
  • Manages compliance to entry requirements and sets clear standards for achievement. 

Campus Financial Management  

  • Compiles the overall campus annual budget including departmental inputs. 
  • Responsible for managing the budget and achieving defined goals set. 
  • Checks that the costs are contained within the budget allocated. 
  • Authorizes quotes, purchase requisitions and electronic payments in line with procedures. 
  • Partners with the Head: Finance and Debtors Manager to ensure that debts are being collected and monitors the status of collections. 
  • Management of the registration contract cancellation process. 

Facilities Management  

  • Manages the operation and security of computer facilities and checks that the Information Technology (IT) infrastructure is in accordance with policies and procedures. 
  • Oversight of Independent Contractors (cleaning and security) and compliance with Service Level Agreements (SLA’s). 
  • Aligns the overall impression of the campus with brand equity by checking compliance to policies and procedures. 
  • Heads up Environmental Health and Safety (EHS) compliance on the campus. 

Student Satisfaction  

  • Meets with student representatives at student forums to address student satisfaction issues. 
  • Monitors the sport and social offering on the campus by checking whether these are current and relevant for student satisfaction. 
  • Monitors the activities of the Student Services teams and sporting bodies by checking amongst other things the frequency of the activities during the year. 

Human Capital Management  

  • With the support of the campus Senior Management Team the Campus Head is responsible for the overall leadership and management of the campus and ensuring that the campus is a high performing entity.  
  • Oversees the recruitment function for their respective campus in line with staffing capacity plans, budget and the set transformation target.  
  • Ensures that all HR policies and procedures are implemented and adhered to on campus and driving compliance in partnership with the Senior Management Team. 
  • Responsible for ensuring effective and timeous communication of all HR related matters at a campus level.  
  • Actively managing the HR person on campus to ensure that they are adhering to the set policies and procedures in line with the audit requirements set out by the company.   
  • Accountable for checking and approving all permanent and fixed term payroll related documentation for the campus. 
  • Supports the Head: Academic in the management and oversight of all Independent Contractor payroll related matters. 
  • Supports the Campus Senior Managers with the management and oversight of all Casual payroll related matters. 
  • Oversees the performance management process for the campus in line with set deadlines. 
  • Oversees the campus online Bursary & Training Application process in line with Campus budget and the ADvTECH Bursary and Employee Training policy.  
  • Driving training and development at a campus level in line with the needs identified in the Employee Development Worksheet and Talent Management System. 
  • Partnering with National HR to develop a succession plan for the identified critical positions on campus. 
  • Partnering with National HR for the annual salary increase process as well as the various incentive structures and processes.  
  • Responsible for dealing with and resolving all disciplinary and performance related issues on campus in a timeous manner in consultation with National HR.  
  • Builds a pro-active environment where the academic, sales and administrative staff can take responsibility for results. 
  • Manages strategic Human Resources in accordance with policies, procedures, legal requirements. 
  • Responsible for driving and achieving the set Employment Equity targets for their respective campus. 
  • Identifies critical skills essential for sustainability of service delivery and the development of succession plans.  


  • 3-year qualification in Business or Hospitality Management / Sales & Marketing.
  • Post-Graduate in Hospitality Management advantageous.


  • Problem solving  
  • Business Acumen  
  • Conflict Management  
  • Time management  
  • Leadership  
  • Advanced communication skills  
  • Ability to Deal with Changes Effectively 
  • Interpersonal skills 


  • At least 3 – 5 years’ experience in branch management activities of a small to middle size company