Team Leader II: NSFAS (P9) (Finance: Revenue & Administration: Student Finance: Financial Aid) (Re-advert)

About the University of Johannesburg (UJ)

The University of Johannesburg (UJ) is a dynamic and diverse institution, committed to transforming and serving humanity through innovation and collaborative knowledge pursuit. Guided by its UJ Strategy 2035, the university focuses on societal impact, global partnerships, and leveraging technology for a sustainable future. UJ aims to be an international university of choice, anchored in Africa and the global south, actively shaping tomorrow.

About the Role: Team Leader II – NSFAS

UJ is seeking a dedicated and experienced Team Leader II to join its Finance: Revenue & Administration division, specifically within Student Finance: Financial Aid, focusing on NSFAS operations. This permanent position, based at the Auckland Park Kingsway Campus, requires a skilled individual to manage daily NSFAS activities, lead a team, and ensure efficient financial aid administration for students.

Key Responsibilities

• Oversee and follow up on outstanding student debts related to NSFAS.
• Authorize journals and process NSFAS student refunds efficiently.
• Administer all daily operational activities concerning NSFAS accounts.
• Approve general payments associated with NSFAS and other financial aid.
• Prepare comprehensive monthly reconciliations.
• Generate detailed analysis and relevant information for management reporting.
• Collaborate with the Senior Manager to manage Student Finance awareness campaigns.
• Manage the implementation of identified strategies within Student Finance.
• Supervise the overall NSFAS function and processes.
• Manage the consent form process and student allowance allocations.
• Perform various ad hoc tasks as requested by the line manager.
• Ensure strict adherence to University policies and procedures regarding NSFAS and financial aid.
• Ensure the timely compilation of the NSFAS Booklet and related procedures.
• Assist the Senior Manager in planning, coordinating, and managing the annual budget for the NSFAS unit.
• Provide relevant statistical data for Management reporting.
• Liaise effectively with clients regarding academic results, arrangements, and NSFAS-related inquiries.
• Build and strengthen relationships with both Internal and External Stakeholders at UJ.
• Communicate with the Student Enrolment Centre as required.
• Serve as a liaison for internal and external auditors during UJ’s annual audit.
• Engage with the SRC on ad hoc situations involving students.
• Manage team members, including preparing work schedules and assigning duties.
• Foster mutual trust, respect, and cooperation among team members.
• Oversee, review, and approve external bursaries and allowances.

Minimum Requirements

Qualifications & Experience

• A National Diploma (NQF Level 6) with Accountancy or a relevant financial qualification.
• A minimum of three (3) to five (5) years of finance-related experience.
• Flexibility to work across all four UJ campuses as and when required.
• Experience with ITS and Oracle systems will be a distinct advantage.

Required Skills & Competencies

• Solid understanding and practical application of basic accounting principles, fair credit practices, and collection regulations.
• Proven ability to accurately calculate, post, and manage accounting figures and financial records.
• Strong customer service orientation and excellent negotiation skills.
• Exceptional accuracy and meticulous attention to detail.
• Advanced computer literacy, particularly in MS Office (Word and Excel).
• Strong accounting skills.
• Ability to work independently and effectively in a high-pressure environment.
• Excellent interpersonal relations skills and a client-service focus.
• Proficient people management and conflict resolution skills.
• Proven ability to build strong relationships with clients and internal departments.
• Outstanding communication, problem-solving, and time management skills.
• High level of efficiency and accountability.
• Good planning, listening, and organizing skills.

Advantageous Skills & Experience

• A Bachelor’s degree (NQF Level 7) with Accountancy or a relevant financial qualification.
• Minimum of three (3) years’ managerial experience within a Student Finance environment.
• Good problem-solving skills.
• Excellent understanding of accounting principles.
• Ability to work under pressure with large volumes of data.
• Strong conflict management and decision-making skills.
• Proficiency in English.

How to Apply

To apply for this position, please upload your detailed Curriculum Vitae along with the names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees. Also, attach a copy of your highest academic qualification and any proof of professional body registrations.

Applications must be submitted via the UJ e-recruitment website. If you require technical support or assistance, please contact PNET at 0861 227337 / 010 140 3099 or email ujsupport@pnet.co.za.

Important Information

• Application Deadline: 22 August 2025
• Candidates may be subjected to appropriate psychometric testing and other selection instruments.
• The University of Johannesburg is committed to providing equal employment opportunities for persons with disabilities and individuals from historically disadvantaged groups, in conjunction with merit-based selection.
• The University reserves the right not to make an appointment to advertised positions if operational requirements necessitate.
• If you do not receive a response from the University within 8 weeks of the closing date, please consider your application unsuccessful.