Relationship Banker

Capitec Bank is looking for an energetic and self-motivated Relationship Banker to join our team in Sandton. If you have a passion for providing excellent client service in the banking industry, we encourage you to apply!

Purpose Statement

As a Relationship Banker, your key responsibility will be to manage client relationships, ensuring outstanding service to both existing and new clients. Your goal is to retain and maximise client value while attracting new clients to contribute to future growth.

Experience

Minimum:

• At least 2 years of experience in a Business Banking environment.

Ideal:

• Experience understanding and promoting sales, features, benefits, and value propositions of products and services.
• Experience with the administration of processes and procedures related to Business Banking transactions.
• Proven client service experience.

Qualifications

Minimum:

• Grade 12 National Certificate / Vocational.

Ideal or Preferred:

• Diploma in Accounting – Financial Accounting or Business Management.

Knowledge

Minimum (Knowledge and understanding of):

• The business banking environment, including product features, benefits, and value propositions.
• General banking practices and procedures.
• Credit principles and practices, including credit applications, securities, and balance sheet requirements.
• The Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
• Administration processes and procedures for Business Banking transactions.
• Client relationship management and service principles.

Ideal (Knowledge and understanding of):

• Capitec Business Bank products and services.
• Competitor product offerings, channels, and operational/marketing tactics.
• Capitec/Business Bank systems and processes.

Skills

• Strong communication skills.
• Excellent administration skills.
• Effective planning, organising, and coordination skills.
• Proven problem-solving skills.
• Outstanding interpersonal and relationship management skills.
• High attention to detail.

Conditions of Employment

• Must have a clear criminal and credit record.

How to Apply

Ready to join Capitec? Please follow these two steps to apply:

1. First, complete a short assessment to get a feel for life at Capitec. Click here to start your assessment.
2. After completing the assessment, finalize your application by clicking the “Apply now” button on the main job portal.

Capitec is committed to diversity, and where feasible, all appointments will support the achievement of our employment equity goals.