Business Centre Manager

Are you an energetic and self-motivated banking professional with a passion for excellent service? Capitec Bank is looking for a dynamic Business Centre Manager to join our team in Roodepoort.

About Capitec Bank

Capitec Bank is a leading South African retail bank focused on providing simplified, affordable, and accessible banking solutions. We are committed to diversity and strive to create an inclusive environment for all our employees.

What You’ll Do (Purpose of the Role)

• Lead and manage the Business Centre to drive a proactive sales and service culture.
• Grow and retain the Business Centre’s client base.
• Plan and implement effective marketing, sales, and support service strategies for the Centre.
• Drive overall activity and performance of the Business Centre.

What You’ll Need (Experience & Qualifications)

Minimum Experience:

• At least 5 years of banking experience, with 3 years specifically in a Business Banking environment.
• A minimum of 3 years of managerial experience.
• Significant experience in preparing and motivating Credit applications.
• Essential experience in budgeting, forecasting, cost control, and sales management.
• Proven accountability for managing a profitable cost centre.

Minimum Qualifications:

• A relevant tertiary qualification in Business Management or Finance.

Ideal Qualifications:

• A Bachelor’s Degree in Business Management or Finance.

Your Knowledge & Skills

Key Knowledge Areas (Minimum):

• Strong business knowledge and acumen.
• Understanding of industry knowledge, business and financial risks, business banking products, pricing, and taxation to optimise profit and minimise loss.
• People management principles and practices.
• Financial modelling, activity-based costing, financial analysis (evaluating trends), and complex cash flow cycles.
• Principles of business economics and the current economic environment.
• Knowledge of various industry sectors, their risk profiles, and trends (including climatic impact).
• Managing Local Market (MLM) sales principles for client retention and growth.
• General banking practices and procedures.
• Competitor product offerings, channels, and marketing tactics.
• Credit principles and practices, including applications, securities, and legal entities (companies, CCs, sole proprietorships).
• Familiarity with FAIS and FICA regulations.
• Ability to extract and apply information to CRM strategies.
• General understanding of Business Banking operations, risks, and financial requirements.

Ideal Knowledge Areas:

• Features, benefits, and value propositions of Capitec’s products/services.
• Multi-level products and pricing structures.
• Current taxation laws relevant to customers.
• Strong knowledge of administration processes for Business Banking transactions.

Essential Skills:

• Excellent communication skills.
• Strong analytical skills.
• Effective interpersonal and relationship management skills.
• Proven negotiation skills.
• Superior planning, organising, and coordination skills.

Important Conditions of Employment

• You must have a clear criminal and credit record.
• Willingness to travel nationally and internationally as required.
• A valid driver’s license and your own reliable vehicle are essential.

Ready to Apply?

If you meet the requirements and are excited to join Capitec Bank, please follow these two important steps:

1. Complete a short assessment to see what life at Capitec is like. Click here to start your assessment!
2. Once your assessment is complete, finalize your application by clicking the ‘Apply now’ link provided below.

Capitec is committed to diversity, and where feasible, all appointments will support the achievement of our employment equity goals.