Assistant Officer: Registration (40 hours per week)(Contract appointment:6 weeks)(80 positions) Job ID:6236 – (1927)

Job Overview

The University of the Free State is seeking a highly motivated individual to fill the role of Assistant Officer: Registration. This is a contract position for6 weeks, with80 positions available.

Location and Job Type

The successful candidates will be based at the Bloemfontein Campus, Qwaqwa Campus, or South Campus. This is a part-time contract position, with40 hours of work per week.

Duties and Responsibilities

The Assistant Officer: Registration will be responsible for providing professional customer service, dealing with enquiries, and assisting students with registration. Key responsibilities include:

• Providing customer service via email, face-to-face, and telephone
• Dealing with enquiries via Chatbot
• Assisting students with registration
• Escalating complaints or non-standard queries to team leaders

Inherent Requirements

To be considered for this role, candidates must have:

• A Grade12 certificate (NQF Level4)
• A minimum of6 months of experience in a customer service or contact centre environment
• Not be a registered student

Application Instructions

Applications must be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll. Incomplete applications will not be considered.