CRM Business Analyst III (Salesforce)

Capitec Bank Ltd is seeking a highly skilled Salesforce Senior Business Analyst / Feature Analyst to join our dynamic team.

About the Role

We are looking for a highly skilled Salesforce Senior Business Analyst / Feature Analyst to join our dynamic team. In this role, you will act as a crucial link between business needs and technical solutions, serving as the primary liaison between stakeholders and the Salesforce development team.

Responsibilities

Lead the comprehensive analysis, design, and implementation of Salesforce features, ensuring that solutions are scalable, user-friendly, and aligned with our business objectives.

Requirements

• 7+ years working experience as a BA in a wide variety of situations, contexts and complexities.
• 2+ years of Banking/Financial Services Industry Knowledge
• 2+ years working as a Salesforce Business Analyst/Solution Analyst
• Strong understanding of Salesforce Financial Services Cloud
• Must be capable in using a variety of techniques and completing business analysis tasks independently.

Skills

• Analytical Skills
• Interpersonal & Relationship management Skills
• Communications Skills
• Facilitation Skills
• Negotiation skills

Additional Information

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.