UX Designer III

Are you an experienced and passionate UX Designer looking for an exciting opportunity to shape digital experiences at one of South Africa’s leading banks? Capitec Bank is searching for a skilled UX Designer III to join our innovative team in Stellenbosch.

In this role, you will leverage your deep subject matter expertise to drive the development and integration of user experience standards, leading complex UX solutions from conception to implementation. If you thrive on independent work, decision-making, and delivering outstanding user-centric designs, we encourage you to apply!

About Capitec Bank

Capitec Bank is a proudly South African bank focused on simplifying banking for our clients. We believe in providing accessible, affordable, and transparent financial services, driven by innovation and a passion for excellent service. Join a team where your contributions truly make a difference in how millions of South Africans manage their money.

Purpose of the Role

As a UX Designer III, you will:

• Apply your extensive UX expertise to influence and integrate UX standards across the product development lifecycle.
• Independently lead the successful end-to-end delivery (development, implementation, evaluation, and enhancement) of complex UX solutions.
• Ensure all designs align with business, product, and UX strategies, as well as Capitec’s brand fundamentals.
• Take ownership and decision-making authority for key UX initiatives.

What You’ll Need (Minimum Requirements)

Education:

• A relevant tertiary qualification in Design.

Experience:

• 4-5 years of proven experience in User Experience design.
• A strong creative background that supports UX methodologies.
• Demonstrated experience in leading projects from start to finish.
• Experience reporting to, presenting to, and engaging with Product Owners and Heads of departments.
• Proven track record in conducting user research, interviews, surveys, and usability studies, and translating these findings into actionable UX requirements.
• Strong experience in translating feature requirements into compelling visual designs across various platforms.
• Extensive usability testing experience.
• Proficiency in using various UX tools.
• Experience in championing design thinking principles for a diverse range of products.

Knowledge:

• Excellent understanding of User Experience design principles, best practices, and current trends.
• Expert knowledge of UX design techniques, including prototyping.
• Expert understanding of visual elements such as layout, typography, and fonts.
• Expert understanding of how to effectively apply UX tools, techniques, and principles in design.
• Familiarity with Agile project management principles.

Ideal Skills & Experience (Advantageous)

Education:

• A Bachelor’s Degree in Design.

Experience:

• Experience within the financial sector.
• Additional creative background supporting UX methodologies.
• Experience or background in analytics.
• Proficiency in Figma.

Knowledge:

• Knowledge of psychology, anthropology, and/or behavioural science as it relates to CX/UX principles.
• Knowledge of analytics and data interpretation.

Skills Required

• Strong decision-making abilities.
• Proficient project management skills (specific to methodologies).
• Excellent communication skills.
• Strong interpersonal and relationship management skills.
• Computer literacy (MS Word, MS Excel, MS Outlook).

Important Information

• A clear criminal and credit record is essential for this position.

Capitec is committed to diversity, and applications for this position will be strictly considered in support of our employment equity goals.