Business Banker: Merchant Services

Are you a natural deal-closer with a passion for helping businesses grow? Capitec Bank is looking for an energetic and self-motivated Business Banker to join our Merchant Services team in Rustenburg. If you thrive on building relationships, spotting growth opportunities, and guiding businesses through smart payment solutions, this could be your next big career move.

What You’ll Do (Responsibilities)

• Be the go-to expert for merchant services, guiding business clients through tailored payment solutions.
• Drive new business acquisition with confidence and resilience, setting the pace for growth.
• Build and nurture strong relationships with Small and Medium Enterprises (SMEs), understanding their unique needs and delivering value.
• Collaborate effectively with internal teams to ensure seamless onboarding and excellent client satisfaction.
• Stay ahead of market trends and bring innovative ideas to the table to improve payment solutions.

What You’ll Need (Requirements)

Experience

• At least 2-3 years of proven experience in an external sales environment, with responsibility for or exposure to cross-selling and upselling.
• A natural “hunter” mindset, thriving on chasing and closing new business opportunities.
• Strong commercial acumen and a knack for identifying growth potential in businesses.
• Excellent communication and negotiation skills.
• Resilience, confidence, and a genuine passion for helping businesses succeed.

Qualifications

Minimum Qualifications:

• Grade 12 National Certificate / Vocational.

Ideal Qualifications:

• Bachelor’s Degree in Commerce or Marketing.

Knowledge

Minimum Knowledge:

• Understanding of the commercial, economic, and SME landscape (especially in the Rustenburg geographic area).
• Solid knowledge of sales and sales optimisation techniques and principles.
• Commercial/business know-how (how businesses operate).
• Principles of client relationship management.
• Effective engagement and conflict management practices.
• Understanding of a performance-driven culture.

Ideal Knowledge:

• Knowledge and understanding of the broader business banking landscape and product offerings.
• Familiarity with the payment solutions environment (merchant services).
• Understanding of stock control and Point of Sale (POS) Solutions.
• Specific knowledge of Capitec Bank’s Acquiring product portfolio.

Skills

• Influencing Skills
• Planning, organising, and coordination skills
• Excellent Communication Skills
• Commercial Thinking Skills
• Interpersonal & Relationship Management Skills
• Negotiation Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• A clear criminal and credit record is essential.
• A valid driver’s license and own reliable vehicle are required as an inherent operational requirement of this job.

Capitec Bank is committed to diversity, and where feasible, all appointments will support the achievement of our employment equity goals.