Agent: Client Care Chat Support
Capitec Bank Ltd is seeking an energetic and self-motivated individual to join their team as an Agent: Client Care Chat Support.
Purpose Statement
The successful candidate will provide administrative service and support to Capitec Bank’s clients, utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
Responsibilities
- Provide support to clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.
Experience
Minimum1-2 years inbound contact centre experience and customer service experience.
Qualifications
Minimum Grade12 National Certificate / Vocational.
Skills
- Communications Skills
- Problem solving skills
- Telephonic / Call skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
To apply, please follow the steps below:
- Click here to complete a short assessment.
- Finalize your application by clicking apply below.
To apply for this job please visit careers.capitecbank.co.za.
