Underwriting Administrator (Roodepoort, JHB)

Are you a highly organised and detail-oriented professional with a knack for the insurance industry? We are looking for an Underwriting Administrator to join our team in Roodepoort, Johannesburg. In this role, you will provide essential administrative support to our underwriting team across both Personal and Commercial Lines of short-term insurance. If you thrive in a fast-paced environment and have a strong understanding of insurance products, we encourage you to apply!

About the Role

As an Underwriting Administrator, your main goal will be to streamline operations and ensure compliance with underwriting guidelines. You’ll play a crucial role in managing policies and providing exceptional support to help our underwriters succeed.

Your Key Responsibilities

Policy Administration:

– Support underwriters with all administrative tasks for personal and commercial insurance lines.

– Process new policies, renewals, endorsements, and cancellations accurately.

– Review applications to ensure they meet all underwriting requirements.

– Maintain and update policy records diligently within the system.

Data Management:

– Accurately enter client and policy information into the underwriting system.

– Assist in collecting and compiling necessary documents for underwriting reviews.

– Keep detailed records of policy changes, customer communications, and endorsements.

Customer Service:

– Communicate professionally with brokers, agents, and clients to gather information or clarify details.

– Respond to inquiries about insurance policies, coverage, and underwriting processes.

– Follow up on outstanding documentation and keep all stakeholders informed.

Compliance & Reporting:

– Ensure all documentation adheres to company policies and regulatory requirements.

– Prepare and submit underwriting reports to management as needed.

– Monitor policy adherence to internal underwriting standards.

What You’ll Need to Succeed

Qualifications:

– Matric certificate (essential)

– BCom Degree

– Relevant regulatory exams and industry-specific certifications (e.g., FAIS, RE5)

Experience:

– Minimum of 2+ years of administrative experience within the short-term insurance sector, specifically with exposure to both personal and commercial lines.

– Previous direct experience working within an underwriting department is essential.

Skills & Knowledge:

– Strong understanding of short-term insurance products, especially personal and commercial lines.

– Excellent administrative skills with exceptional accuracy and attention to detail.

– Proficiency in insurance management systems and Microsoft Office (Word, Excel, Outlook).

– Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

– Strong written and verbal communication skills, with the ability to interact professionally with clients and colleagues.

– A true team player, able to collaborate effectively with underwriters and other departments.

How to Apply

Ready to take on this exciting challenge? Please submit the following documents to raca@aaaa.co.za:

– Your comprehensive CV

– FAIS certificate

– DOFA (Date of First Appointment)

– Your latest payslip

Please note: Only shortlisted candidates will be contacted.