Business Analyst

Are you a strategic and detail-oriented professional with a passion for optimizing business processes and driving growth? A leading South African company is seeking a talented Business Analyst to join their dynamic team. In this role, you will be instrumental in analyzing existing processes, identifying areas for improvement, and delivering data-driven insights to support key decision-making across the organisation.

What You’ll Do: Key Responsibilities

As a Business Analyst, your core duties will include:

• Gathering and analyzing comprehensive business requirements from various stakeholders.
• Evaluating and continuously improving existing business processes for efficiency and effectiveness.
• Documenting crucial information, including requirements, process flows, use cases, and business cases.
• Translating complex business needs into clear and actionable technical specifications.
• Conducting thorough market and competitor research to inform strategic decisions.
• Developing insightful dashboards and performance reports (KPIs) to monitor progress.
• Facilitating productive meetings, workshops, and presentations.
• Supporting the full project lifecycle, from planning and execution to monitoring.
• Performing detailed gap and impact analyses, and proposing effective solutions.
• Coordinating closely with IT and development teams to ensure solutions align with business goals.
• Assisting with user acceptance testing (UAT) and supporting change management initiatives.
• Monitoring the success of post-implementation changes and providing ongoing support.
• Staying current with industry trends, emerging technologies, and best practices in business analysis.
• Evaluating vendor solutions and participating in Request for Proposal (RFP)/Request for Information (RFI) processes.
• Ensuring strict compliance with relevant company policies and industry regulations.

What We’re Looking For: Qualifications & Skills

Required:

• A Bachelor’s degree in Business, Information Systems, Engineering, or a closely related field.
• A minimum of 2 years of proven experience in business analysis or a similar role.
• Proficiency in data analysis tools such as Excel, SQL, Power BI, or Tableau.
• Solid knowledge of process improvement methodologies and business process modeling tools.
• Exceptional communication, problem-solving, and organizational skills.

Preferred:

• Experience working in an Agile/Scrum development environment.
• Relevant Business Analysis certifications (e.g., CBAP, PMI-PBA).
• Familiarity with CRM, ERP, or other enterprise systems.

Behavioral Competencies

To succeed in this role, you should possess:

• Strong attention to detail and excellent analytical thinking abilities.
• Outstanding interpersonal skills and a collaborative approach to teamwork.
• The ability to perform effectively under pressure and adapt quickly to change.
• High ethical standards and a proactive, initiative-driven approach to decision-making.

How to Apply

Ready to make an impact? Please share your comprehensive CV and a recent payslip directly to raca@aaaa.co.za.