Manager: Website Marketing

Are you an energetic and self-motivated individual with a passion for digital marketing and the banking industry? Capitec Bank is looking for a dedicated Website Marketing Manager to join our team in Stellenbosch.

How to Apply

To be considered for this exciting opportunity at Capitec Bank, please follow these two important steps:

1. Complete a short online assessment and learn more about working at Capitec: Click here for the assessment!
2. Once you have completed the assessment, finalise your application by clicking the ‘Apply now’ button on our career page.

About Capitec Bank

At Capitec, we believe in empowering people to manage their finances better. Our goal is to be the best banking group in the world, and we achieve this by making banking simple, accessible, and affordable, delivered with a personal touch. We are more than just a bank; we focus on making a positive difference for our clients and employees.

Our company culture is built around talented and committed teams dedicated to building a trusted brand. We prioritize our clients, act with energy, and take ownership in everything we do. Our Employee Value Proposition offers a supportive environment, growth opportunities, and excellent employee benefits, ensuring every team member feels welcome, valued, and focused.

About the Role: Manager: Website Marketing

As the Manager: Website Marketing, you will be responsible for the tactical and operational day-to-day management of Capitec Bank’s group websites. You will ensure that our online presence aligns with broader departmental goals and overall business objectives. This pivotal role involves planning, team leadership, quality assurance, and overseeing the delivery, governance, and performance of Capitec’s websites.

You will interpret the department’s business plan, drive website marketing innovation, ensure operational excellence, and align our digital engagement with Capitec’s brand and strategy.

Key Responsibilities

• Lead and manage overall website operations, including planning and maintaining high standards.
• Oversee the end-to-end execution of website operations, content strategy, and CMS optimization (Optimizely).
• Manage metadata, schema, and system integrations to align with campaign objectives and timelines.
• Optimize resource allocation, including budget management, tracking spend, and identifying optimization opportunities.
• Make recommendations for website improvements and collaborate with other functions to enhance delivery through technology and data.
• Ensure accuracy, consistency, and brand alignment across all digital properties, including Google My Business and SEO.
• Lead cross-functional teams for website-related projects.
• Implement effective communication channels to ensure team understanding of departmental processes, standards, and quality assurance.
• Manage the website team, including capacity, headcount, recruitment, development, talent reviews, succession planning, and performance management.
• Drive the evolution of Capitec’s online presence to reflect world-class standards in SEO, usability, accessibility, and service design.
• Oversee the development and implementation of digital product features and services informed by customer insights and market trends.

Who We’re Looking For (Requirements)

Experience:

• Minimum of 7 years’ experience in a digital environment.
• At least 3 years of experience leading or managing people, preferably within a corporate or agency setting.
• Proven experience in leading creative teams and managing complex website projects.
• Experience with website development, maintenance, and communications.

Qualifications:

Minimum:

• A Bachelor’s Degree in Social Science or Project Management.

Advantageous:

• A postgraduate qualification in Business Management, Leadership, or Strategic Communications.
• Certifications in project management (e.g., PMP, Agile).

Key Skills

• Strategic Website Management and Planning
• Strong Operational Management abilities
• Excellent People and Team Leadership skills
• Proficiency in Technical/Functional Website Management
• Digital Marketing Acumen (SEO, Content Strategy, CMS)
• Budget Management
• Project Management
• Strong Communication and Collaboration
• Problem-solving and Innovation

Apply Now!

If you are interested in joining a dynamic team on a mission to build the best financial services group in the world by empowering its people, we encourage you to apply. We’d love to hear from you!

Capitec is committed to diversity, and applications for this position will be considered in support of our employment equity goals.