Administrator: Business Direct
Are you an experienced banking professional looking for a challenging administrative role? Capitec Bank is seeking an energetic and self-motivated Administrator to join our Business Direct team in Sandton. If you have a passion for service and a strong background in business banking, we invite you to apply!
About Capitec Bank
Capitec Bank is a leading South African bank dedicated to making banking simpler and more accessible for everyone. We’re on the lookout for individuals who share our passion for service and want to be part of a dynamic, forward-thinking team.
What You’ll Do
As an Administrator for Business Direct, you will provide essential support to our sales team and be a key point of contact for clients. Your responsibilities will include:
- Serving as the central, office-based contact point for customer service queries and requests.
- Assisting with the preparation of credit applications and loan documentation.
- Facilitating the opening of new client accounts.
- Identifying and acting on cross-selling opportunities to add value for our clients.
Experience & Qualifications
Minimum Experience:
- At least 5 years of general banking experience.
- A minimum of 1 year specifically in a Business Banking environment.
- A solid understanding of Business Banking operations, associated risks, and financial requirements.
- Essential experience in preparing and motivating credit applications.
Minimum Qualifications:
- Grade 12 National Certificate / Vocational.
- A relevant tertiary qualification.
Ideal Qualifications:
- A relevant postgraduate degree.
Knowledge & Skills
What You Need to Know:
- Good knowledge and understanding of Capitec Bank’s product and service offerings, including their features, benefits, and value propositions.
- Solid grasp of general banking practices and procedures.
- Knowledge of Credit principles and practices, including understanding credit applications, securities, and balance sheet requirements.
- Familiarity with multiple legal entities (e.g., companies, close corporations, sole proprietorships) in the commercial market and relevant legislative requirements.
- Good working knowledge of the Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
- Ability to extract and apply information effectively for CRM (Customer Relationship Management) strategy.
- A strong understanding of administrative processes and procedures for Business Banking transactions.
- Advantageous: Thorough working knowledge of multi-level products and pricing structures.
- Advantageous: Awareness of competitor product offerings, channels, and marketing tactics.
- Advantageous: Good understanding of current taxation laws as they apply to a customer portfolio.
Skills You’ll Bring:
- Excellent problem-solving abilities.
- Strong planning, organizing, and coordination skills.
- Effective decision-making capabilities.
- Proficiency in numerical reasoning.
- Sharp analytical skills.
Important Information
Capitec Bank is committed to diversity, and all appointments, where feasible, will support the achievement of our employment equity goals.
- You must have a clear criminal and credit record.
How to Apply
To be considered for this exciting opportunity, please follow these two important steps:
- Complete a short assessment to get a feel for life at Capitec. Click here to start your assessment!
- Once you have completed the assessment, finalize your application by clicking the ‘Apply now’ button on the Capitec careers page.
To apply for this job please visit careers.capitecbank.co.za.
